Terms and warranty
New warranty was installed since 25.02.2016.
The warranty period for goods produced by LLC"Pramo-Electro" is 12 months from the date of sale of the goods specified in the warranty card, but not more than 36 months from the date of production of the goods. If the sale date is not specified, warranty period is from the date of production of the goods specified on the product, and it is 24 months.
The warranty is valid at the territory of the state where the product was purchased (Russia, Ukraine and other CIS countries) and applies to all manufacturing and structural defects of the product when the following conditions are met:
- The product is used for its intended purpose and in accordance with the rules set out in this document and the instruction manual of the car.
- The installation and connection of the product are not included in warranty service.
- The Seller reserves the right to recheck provided defective product and refuse to exchange in case of no confirmation of the alleged defects or breach of warranty service.
- The manufacturer LLC "Pramo-Electro" disclaims any responsibility for any harm directly or indirectly caused by products manufactured by LLC "Pramo-Electro" to people or property if it occurred as a result of non-compliance of the terms and conditions of operation, mounting the product, intentional or negligent actions of the customer or third parties.
- Contact about quality products by e-mail: firstname.lastname@example.org
Warranty does not apply if:
- Lack of on the product label with the logo of the manufacturer, serial number and date of manufacture.
- Damage to the warranty seal.
- The presence of traces of disassembly of the product by the consumer or third parties.
- Mechanical damage to the product during operation of the vehicle
- The presence in the body of the product oil, water or other liquids.
- If the product was subjected to a severe overload, as evidenced by the simultaneous failure of stator, rotor, brush unit, rectifier, etc.
- Shortage of the product, no hinged parts.
- The presence of chips, cracks, deformation, traces of additional dyeing.